Hyginelab Terms of Service & Commercial Agreements

Services are executed strictly as defined in the agreed Service Level Agreement (SLA), written quotation, or digital booking confirmation, adhering to professional commercial hygiene standards.

Clients agree to provide unimpeded entry, continuous water supply, and electrical power connections necessary for operating industrial scrubbers, steam machines, and high-pressure jetters during scheduled execution hours.

Invoices for periodic deep cleaning, facility maintenance, and product dispatches are generated upon job completion or monthly as stipulated in AMC contracts, payable within 15 days of invoice date.

Confirmed cleaning visits and manpower shifts may be rescheduled up to 24 hours prior to on-site arrival without penalty. Same-day cancellations may incur nominal technician dispatch charges.

A client representative is requested to accompany our Senior Hygiene Supervisor during the post-cleaning inspection to confirm quality satisfaction prior to final operational sign-off.

Hyginelab maintains comprehensive worker compensation and public liability coverage protecting client properties and our on-site team against unforeseen accidental damages.